Sales Terms and Conditions

By placing an order, you accept the following:

1. Price lists and catalogs

The prices and specifications provided are of an indicative nature only. They are not contractually binding and may be modified without prior notice. In case of doubt, it is the responsibility of the buyer to obtain detailed characteristics of the items he wishes to purchase. Our prices are given net (ex VAT).

2. Reductions and discounts

Reductions and discounts may be offered for purchases in large quantities.

3. Terms of sale

Minimum cost per order: 100 Euros net (ex VAT).
Standard delivery price1), 2): 25 Euros per consignment (fixed price).
Free carriage1), 2): for orders ≥ 500 Euros net (ex VAT).

  1. Except for specific items such as batteries, anchors, chains, gangways, anodes…
  2. To a forwarding agent in mainland France exclusively, express carriage excluded. For any other destination please request for quotation. 

For items which are not in our catalogue (special orders), a 33% down payment is required.

4. Delivery

Our delivery times are only indicative. Delays in delivery cannot
justify the termination of an order nor give rise to the payment of
penalties or damages.

5. Transport

Transport specifications are governed by the incoterms used.

6. Claims

Orders are sent with a delivery note specifying the price of the goods. Should a dispute arise, the purchaser must notify us within 48 hours of delivery. No claim will be accepted later than 8 days after delivery.

7. Returns

We will not accept a return if

  • The return is made carriage forward.
  • The return is sent without the return material authorization form.
  • The return is made more than one month after the delivery date.

Unless a mistake has been made on our side or unless we have agreed otherwise, all returns will be subject to a 10% processing fee subject to a minimum value of 15 Euros.

8. Warranty

The goods are sold with all warranties issued by the manufacturers. Replacement of defective spare parts or repair is made in our workshop, free of charge. Warranty does not cover dismantling/mounting nor handling costs. Failures caused by improper use, failures occurring during competitive events or failures due to unauthorized servicing are not covered by the warranty.

9. Terms of payment

Payment is due in full before shipment (bank transfer, credit card or cash).

After close review of their account, payment through letter of credit at 30 days from the date of invoice may be arranged for customers whose annual net purchase volume amounts to 1,500 Euros minimum.

10. Jurisdiction

Any dispute or claim shall be settled according to French laws and the Tribunal de Commerce of Nantes shall have exclusive jurisdiction, even in case of warranty claims or plurality of defendants; irrespective of the method used to place the order, of the country/state from where it has been issued or of the location of delivery and regardless of any agreement conferring jurisdiction elsewhere.

Kent products are destined for the marine industry and are sold exclusively to professionals. Not all the products we can provide are available on our web site. Do not hesitate to contact us if you have any further question. Our online store is reserved to regular customers in mainland France. Suggested retail prices are indicative only.